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Abstract


THE EFFECTS OF ROLE AMBIGUITY AND ROLE CONFLICTON ON ORGANIZATIONAL ESTRANGEMENT: A FIELD RESEARCH
The aim of this study is to reveal the prejudices and levels of exposure to organizational alienation and the role ambiguity and role conflict of individuals working in municipalities which are called the closest system to the society. The sample of our study is composed of 130 people who work in the municipality in the central district of a province in the Mediterranean Region. Survey method was used in data gathering and the obtained data were under göne to Frequency, Correlation and Regression analysis through SPSS packet program. According to the results of this research which were conducted to examine the effects of role ambiguity and role conflict on organizational alienation, there is a meaningful relationship between role ambiguity and role conflict and we also reached that "Role uncertainty and role conflict are the effects on organizational alienation". It is also understood that the result of the role uncertainty and role conflict scale has no effect on the sub-dimensions of organizational alienation.

Keywords
Role Uncertainty, Role Conflict, Organizational Alienation.



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